Columbia Center for Oral History Portal > Oral history interview with Otto F. Hunziker [electronic resource], 1975Biographical NoteManager quality control.
Scope and ContentsFather's importance in dairy industry; chemical engineering education at Purdue; customer research service at Continental Can; strains of road work on family life; canned vs. bottled beer operations; handling customer claims; building customer confidence; relationship of Customer Research to Sales Departments; improvements in beer can lines; Continental Can's rivalry with American Can; setting up can lines for new breweries in 1930's; fruits, vegetable test pack work; development of quality control methods.
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